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Privacy Policy

Last updated : September, 2025.

Your privacy is important to us. This Privacy Policy explains how MealPlans by Olivia (“we,” “our,” “us”) collects, uses, and protects your personal data when you visit our website https://www.mealplansbyolivia.com or use our services. By using our Services, you agree to the terms of this Privacy Policy.

1. Data Controller

The controller of your personal data is:

LBV Invest ehf
Litlabaejarvor 17, 225 Gardabaer, Iceland
Company Registration Number: 4302221710
Phone: +354 821 5882
Email: info@mealplansbyolivia.com

2. Information We Collect

We may collect the following categories of personal data:

  • Contact details: name, email address, phone number

  • Billing information: payment details (processed securely by third-party payment providers – we do not store card data)

  • Service-related data: information provided for custom meal plans or consultations (e.g., dietary preferences, allergies, lifestyle information)

  • Technical data: IP address, browser type, device information, and cookies when you use our website

3. How We Use Your Data

We process your personal data for the following purposes:

  • To process and deliver orders

  • To provide customized meal plans and consultations

  • To manage customer communications (confirmations, support, updates)

  • To comply with legal and accounting obligations

  • To improve our website and services

We will never sell your personal data.

4. Legal Basis for Processing

We process your data on the following legal grounds under GDPR:

  • Contractual necessity – to provide Services you request

  • Consent – where you explicitly agree (e.g., newsletters)

  • Legal obligations – to comply with Icelandic and EU law (e.g., accounting, tax)

  • Legitimate interest – to improve, maintain, and protect our Services

5. Data Sharing

We may share your personal data only with trusted third parties when necessary, such as:

  • Payment providers – to process secure payments

  • IT and hosting service providers – to operate our website

  • Professional advisors – for legal, compliance, or accounting purposes

All third parties are required to handle your data securely and in compliance with GDPR.

6. Data Retention

  • We retain your personal data only as long as necessary for the purposes described above.

  • Accounting and financial data is retained for a minimum of 7 years in line with Icelandic law.

  • You may request deletion of your personal data, subject to legal obligations.

7. Your Rights under GDPR

You have the following rights regarding your personal data:

  • Access – request a copy of your data

  • Correction – have inaccurate data corrected

  • Erasure – request deletion (“right to be forgotten”)

  • Restriction – request limited processing of your data

  • Portability – receive your data in a machine-readable format

  • Objection – object to processing under certain circumstances

  • Withdraw consent – if processing is based on consent, you may withdraw it at any time

To exercise these rights, please contact us at: info@mealplansbyolivia.com

8. Cookies

Our website uses cookies to improve your browsing experience and gather basic analytics. You can manage or disable cookies in your browser settings at any time.

9. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

10. International Transfers

Since Iceland is part of the European Economic Area (EEA), your data is generally processed within the EEA. If data is transferred outside the EEA, we ensure appropriate safeguards are in place in line with GDPR.

11. Governing Law

This Privacy Policy is governed by the laws of Iceland and complies with the EU General Data Protection Regulation (GDPR).

12. Contact

If you have questions about this Privacy Policy or how your data is handled, please contact us at:

LBV Invest ehf
Litlabaejarvor 17, 225 Gardabaer, Iceland
Company Registration Number: 4302221710
Phone: +354 821 5882
Email: info@mealplansbyolivia.com

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